1. Website Information
Text, images, videos, course descriptions, cases, tutor profiles, university information, policy summaries and other website content are primarily intended to introduce the Phoenix Education brand, services and general business information. We take reasonable steps to maintain accuracy and currency, but information may change as university policies, modules, platform rules, examinations, visa arrangements and other circumstances evolve.
Requirements of a university, government department, examination body, detection platform or other third party should be verified against that organisation's latest official information. Before making an important decision about an application, module, examination, appeal or submission, users should check the relevant official requirements.
2. Service Descriptions and Outcomes
Descriptions of coursework support, dissertation guidance, proofreading, human language review, academic appeals, progression planning and other services do not constitute an unconditional guarantee of a mark, admission, appeal, graduation, similarity result, AI-detection result or any third-party decision. Outcomes depend on the student's existing work and participation, the accuracy and completeness of materials, institutional requirements, assessment standards and external systems.
Case studies, testimonials, tutor experience and previous outcomes describe particular circumstances and do not promise that every user will receive the same result. The actual scope, units, delivery arrangements, fees and responsibilities are governed by the applicable order, service contract and confirmed written communications.
3. Academic Integrity
Phoenix Education services are intended to help students understand academic content, develop research and writing skills, improve language and prepare responsibly for academic matters. Users must follow the academic-integrity rules of their institution, examination body and platform, and remain responsible for anything they ultimately submit, use or publish.
Users must not request impersonation, examination-taking, fabricated evidence, deceptive statements or other conduct contrary to law, university rules or academic integrity.
4. Third-party Websites and Platforms
The website may link to university websites, ClassIn, Xiaohongshu, video hosts, payment providers and other third-party services. A link is provided for convenience and does not mean that Phoenix endorses or guarantees the third party's content, product, security, continued availability or privacy practices.
The website's AI Content Detector uses the Phoenix-developed English writing intelligence engine. Scores and sentence highlights are statistical risk indicators; they do not represent the actual proportion of AI-generated content and are not a determination or guarantee of authorship, originality, academic integrity or any institutional outcome.
Users should read and comply with each third party's terms and privacy policy. Independent interruptions, content changes and data processing by a third party are governed by that third party's responsibilities and applicable law.
5. University Names, Trade Marks and Images
Names, crests, trade marks and logos of universities, education institutions, examination bodies, software providers and other third parties belong to their respective owners. Unless expressly stated, their appearance is for identification or context and does not imply affiliation, authorisation, agency, certification or an official partnership with Phoenix Education.
Phoenix branding, website layout, text, videos and original materials are protected by applicable intellectual-property law. They may not be copied, modified, distributed or used commercially without permission. A rights holder who believes content affects its lawful rights may contact us with evidence of ownership and the relevant page details.
6. Limits of Responsibility
Users should apply their own judgement to general public information and remain responsible for personal decisions based on it. To the extent permitted by law, we will take reasonable steps to restore or update the website but are not responsible for temporary interruption, delayed information or unavailable functions caused by force majeure, network failure, a third-party change, university policy or another event outside our reasonable control.
Nothing in this notice excludes or limits liability or consumer rights that cannot lawfully be excluded. If this notice conflicts with a valid contract or order concerning a specific service, the specific agreement governs that service, subject to mandatory law.
7. Updates and Contact
We may update this notice as website content, services or applicable requirements change. An updated version applies from publication on this page. Questions concerning this notice, website content or intellectual property may be submitted through the Consultation section of the Phoenix Education website.